Terms and Conditions

​Article 1- Parties

1.1. Sales person

Name : LOKART GIDA CONSTRUCTION IMPORT EXPORT INDUSTRY AND TRADE LIMITED COMPANY
Address: Mehmet Akif Mah. Elalmis Cad. Cahit Sitki Sok. No:20
Phone: 0850 255 18 18
Email : info@lokart.com

1.2. Buyer

Name – surname/TC.No
address
Telephone
E-mail

Article 2- Subject

The subject of this contract is the Law No. 4077 on the Protection of Consumers and on Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically from the SELLER's https://www.lokartturkishdelight.com/ website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the regulation.

Buyer, seller's name, title, full address, telephone and other access information, basic qualities of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has been informed by the seller clearly, comprehensibly and in accordance with the internet environment, that he/she has confirmed this preliminary information in electronic environment and then ordered the goods in accordance with the provisions of this contract.

The preliminary information on https://www.lokartturkishdelight.com/ and the invoice issued on the order given by the buyer are integral parts of this contract.

Article 3- Contractual Product/Payment/Delivery Information

The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products purchased electronically are as follows. The person to be invoiced and the person making the contract must be the same. The information below must be correct and complete. The buyer accepts to fully cover the damages that may arise from the inaccuracy or incompleteness of this information, and also the buyer accepts any responsibility that may arise from this situation.

The SELLER reserves the right to stop the order when it deems necessary, when the information given by the BUYER does not correspond to the reality. In cases where the SELLER detects a problem in the order, if the BUYER cannot reach the BUYER from the telephone, e-mail and postal addresses given by the BUYER, it freezes the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not harmed.

Received Product/Products

Name , code : … pcs
Total Sales Price : …. -TL
Payment Method: Credit Card/Bank Transfer (EFT)
Delivery Person :
Phone number :
Delivery Address :
Person/Institution to be Invoiced:
Billing address :
Tax Administration :
Tax Registration Number:
Shipping Fee: … -TL

Article 4- Contract Date and Force Majeure

The contract date is ../../…, which is the date the order was placed by the buyer. is historical.

Circumstances that do not exist or are not foreseen at the date of signing of the contract, develop beyond the control of the parties, and that make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time, force majeure (natural disaster, war , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing.

During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.

Article 5- Rights and Obligations of the Seller

5.1. The Seller agrees and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.

5.2. Persons under the age of 18 (eighteen) cannot shop from ……………. The seller will assume that the age specified by the buyer in the contract is correct. However, the seller cannot be held responsible in any way due to the wrong writing of the age of the buyer.

5.2. https://www.lokartturkishdelight.com is not responsible for price errors caused by system errors. Accordingly, the seller is not responsible for the promotion and price errors that may arise due to the system, design or illegal interventions on the website. The buyer cannot claim from the seller based on system errors.

5.3. You can shop at https://www.lokartturkishdelight.com by credit card (Visa, MasterCard, etc.) or bank transfer. in the order 

Orders that are not transferred within one week from date of date will be cancelled. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) reaches the bank accounts. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.

Article 6- Rights and Obligations of the Buyer

6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.

6.2. The buyer accepts and undertakes that he/she has accepted the terms of the employment contract and will make the payment in accordance with the payment method specified in the contract.

6.3. The buyer, on the website https://www.lokartturkishdelight.com, the name, title, full address, telephone and other access information of the seller, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has clear, understandable and appropriate information about the internet environment and confirms this preliminary information in electronic environment.

6.4. Depending on the previous article, the Buyer shall read and be informed about the order/payment/use procedure information of https://www.lokartturkishdelight.com, which includes product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and that he/she is aware of the necessary information in electronic environment. declares its confirmation.

6.5. If the buyer wishes to return the product he has purchased, he agrees and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and the delivery note at the time of return.

Article 7- Order/Payment Procedure

Order:

After the buyer's approval of the TL amount of the products added to the shopping cart, including VAT (total installment amounts in installment transactions), it is processed over the POS of the relevant bank card. Therefore, orders are not shipped.
First, an order confirmation e-mail is sent to the customer. No shipment can be made before the Order Confirmation e-mail is sent.

Any disruption in the process or problems that may arise regarding the credit card are notified to the buyer by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his bank. The processing time of orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer (EFT) is determined to reach the seller's accounts.

In case it is understood that the contractual goods cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, if the buyer is informed and approved immediately in a clear and understandable way, another product of equal quality and price may be sent to the buyer, or in line with the buyer's desire and choice; a new product may be sent, it may be expected that the product will be in stock or the other obstacle preventing delivery will be removed, and/or the order may be cancelled.

In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him within ten days at the latest, and the contract is canceled. In such a case, the buyer will not claim any additional material and moral damages from the seller.

 

Payment:

At https://www.lokartturkishdelight.com, the buyers who do not want to use their credit card information on the internet are offered the opportunity to order by cash transfer. In payment by wire transfer, the buyer can choose the bank most suitable for him and make the transfer. If EFT is made, the date of transfer to the account will be taken into account. When making money order and/or EFT, the "Sender Information" must be the same as the Billing Information and the order number must be written.

After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the Seller due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, which is not due to the Buyer's fault, the Buyer's product delivered to him within 10 days. It is mandatory to send to . In such cases, shipping costs belong to the Buyer.

If the Buyer has chosen to pay by credit card, the BUYER accepts that he will confirm the relevant interest rates and default interest information separately from his bank, and that the provisions on interest and default interest will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER, in accordance with the provisions of the legislation in force, declares and undertakes.

Article 8- Shipping/Delivery Procedure

Shipment:

With the sending of the order confirmation e-mail, the product/products are given to the courier company with which the seller has an agreement.

Delivery:

Take the product/products with the courier contracted by the seller